Right of withdrawal

Shopping at Carry on -Design means you can feel the fabric and try the items you puchase in the comfort of your own home. We take a great interest in customer satisfaction. That is why you may return items within 14 days of delivery.

What do you need to do?

Report you return sending via our contact form Contact and sent the item return.

We recommend a safe and trackable shippingmethod. Sent your shipment to:

Carry on Design

Dijkgraaf 4 17 B 8

6708 PG Wageningen

The Netherlands

Cancellations, returns and exchanges

It is possible to exchange an item, you need to place a new order at our website.

Cancelling an order for free is only possible before the order has left our warehouse.

Please check the product carefully upon receipt before taking off all original tags and labels and decide within 7 working days whether you accept the product or send it back to Carry on Design.

After removing the tags and/or after using the product, the product cannot be returned or repaired, nor entirely or partially refunded.

All goods bought at Carry on Design can be returned after requesting number filling out the contact form on the website. This has to be done within 7 working days upon delivery. Be aware that you must cover the costs of the return shipment, as Carry on Design does not pay for the return shipments.

 

An announcement of returning via the contact form automatically bring about the dissolution of the sale and purchase agreement between Carry on Design and the customer and obliges the customer to return the goods to Carry on Design within 7 days of cancellation.

Are you staying abroad?

We recommend that you use a secure, trackable means to return your order to us at

Carry on Design

Dijkgraaf 4, 17 B8

6708 PG Wageningen

Nederland/The Netherlands

Be aware that you must cover the costs of the return shipment, as Carry on Design does not pay for the return shipments from abroad.

All accurately returned products will be credited as a refund to the original purchaser’s PayPal account. In order to receive a refund the product you return must be in new, unused, and unworn condition with all the original packaging and garment tags still attached. New and unused means that there are no (make-up) marks on the item or any wear on the tags. Unused also means: no perfume scent or smell of smoke on any item. Please note that items that are damaged as a result of wear and tear are not considered to be faulty.

If you have received a Carry on Design article as a gift, you are allowed to exchange it within fourteen days. The new article must have the same price, or may be priced higher, provided you pay the difference. Furthermore you pay the added shipping costs plus customs levies/taxes and import or export duties.

Refund period

After the receipt of the goods by Carry on Design the money will be transferred to your PayPal account within a maximum of five working days.