Terms and Conditions

General Terms and Conditions

These are the general terms and conditions of Carry on Design, a company run by a student. Carry on Design is located at Dijkgraaf 4 17 B 8, 6708 PG Wageningen in the Netherlands. E-mail: info@carryon-design.nl. Telephone: 0031-623942795, registered with the chamber of commerce in Rotterdam under number 58090371 VAT: NL216311706B01

These terms and conditions shall apply to all purchases and sales agreements entered into by Carry on Design. By checking the Accept box, you agree to their content and applicability to the agreement you enter into with Carry on Design. No account can be created without agreeing with these terms and conditions. Without an account no products can be purchased.

Purchases

The purchasing process

You can palce an order on the website by clicking on all desired items on the website, which will place them in your shoppingbag. You may then check your shopping bag and make necessary changes.Once you find the shopping bag corresponding with your wishes you may click on the purchase button, after which you will be transfered to a secure environment to finalize the financial transaction. This will complete your order. 

The sale and purchase agreement

Upon processing your order the website will send you an email receipt. The sale and purchase agreement shall be completed from the moment that email is send. This said agreement will therefore be deemed as agreed in the Netherlands.

Refusing a transaction

The website reserves the right to refuse to process a transactions for any reason and/or to refuse services to anyone at any time in its sole discretion.

Delivery

The website delivers worldwide. For delivery outside of the Netherlands please contact us by email.

Prices and information on the site

Listed prices

The prices listed on the webiste include VAT, but only include shipping costs within the Netherlands. Prices are subject to change at any time.

Products are sold on a delivery unpaid basis. The recipient may also have to pay import duty or a formal customs entry fee prior to/or on delivery. Additional taxes, fees or levies may apply according to local legislation and customers are required to check these details before placing an order for international delivery.

Price changes after concluded sale and purchase agreement

Changes in prices do not affect the sum payable in a concluded sale and purchase agreement as confirmed by Carry on Design by e-mail.

Information regarding prices, specifications, etc.

Although all information regarding prices, specifications, etc. is placed on the website with the utmost care, Carry on Design does not guarantee its accuracy.

No obligation to deliver in case of incorrect information

Carry on Design shall not be bound to deliver any orders that were placed on the basis of incorrect information on the website.

Information on external websites

Certain links on the website may give access to sites and sources of information that are exploited and maintained by third parties. Carry on Design does not control these sites and does not accept any liabilities regarding their contents.

PAYMENT

Payment can be made by means of Paypal. The amount payable will be debited from your account when your order is accepted by Carry on Design. If Paypal refuses to authorize payment to Carry on Design, we shall postpone delivery and contact you. In that case Carry on Design shall not be liable for any delay or non-delivery. FInancial details will be processed by means of an SSL (secured socket layer) connection. Carry on Design shall not be liable for any misuse of this data by third parties.

DELIVERY

Delivery period

Carry on Design shall do her utmost to deliver all purchases within the period indicated on the website. Carry on Design however is dependent on suppliers in this respect. As a result, all times indicated on the website are indicative. Carry on Design shall not be liable in any way if delivery takes place at a later date. Exceeding the term of delivery and/or exceeding the term of thirty days after placement of the order, shall not automatically place Carry on Design in default.

Delivery of your purchase

Your order will be delivered by Post NL, when delivered within the Netherlands. When you have placed your order on Monday to Thursday before 5 p.m., your purchase order will be delivered the next day between 9 a.m. and 9.30 p.m. (in remote area’s till 5 p.m.). When you have placed your order on Friday before 17.00 p.m., your order will be deliverd on Saturday between 9 a.m. and 6 p.m.. Orders placed during the weekend will be processed on Monday and delivered on Tuesday. Post NL will try up to three times to deliver your purchase order and will ask for your signature at delivery. When these deliverances are not successful, you will receive a message in your mailbox with the request to pick up the parcel at the nearest Post NL pickup point. This is possible up until three weeks after the final try for deliverance. In case the parcel will not be picked up the purchase order will be sent in return.

Insurance of your shipment

All items are insured by Carry on Design until such time that they have been delivered at your address. Any complaints regarding the state in which goods have been delivered (including missing labels and tags) must be made to Carry on Design no later than two working days upon receipt of the goods by e-mail at the address/number listed in par. 1.

In case your shipment is not delivered within 14 days, Carry on Design will have the courier conduct an investigation of the status of your shipment. Only after the outcome of this investigation, Carry on Design may refund the value of your order. Such refund will be made if Carry on Design or the courier is to blame for not receiving your order.

RETURNS

Cancellations, returns and exchanges

It is possible to exchange an item, you need to place a new order at our website.

Cancelling an order for free is only possible before the order has left our warehouse.

Please check the product carefully upon receipt before taking off all original tags and labels and decide within 7 working days whether you accept the product or send it back to Carry on Design.

After removing the tags and/or after using the product, the product cannot be returned or repaired, nor entirely or partially refunded.

All goods bought at Carry on Design can be returned after requesting number filling out the contact form on the website. This has to be done within 7 working days upon delivery. Be aware that you must cover the costs of the return shipment, as Carry on Design does not pay for the return shipments.

An announcement of returning via the contact form automatically bring about the dissolution of the sale and purchase agreement between Carry on Design and the customer and obliges the customer to return the goods to Carry on Design within 7 days of cancellation.

Are you staying abroad?

We recommend that you use a secure, trackable means to return your order to us at

Carry on Design

Dijkgraaf 4, 17 B8

6708 PG Wageningen

Nederland/The Netherlands

If there has been made unauthorized use of an alternative delivery address (such as a freeport) the cost will be deducted from the amount to be credited.

We also recommend that you insure the return shipment as you are responsible to take reasonable care of the goods and will be liable for damage to items or missing items until we receive them at our warehouse. Carry on Design cannot be held responsible in any way for damaged or missing items during the return shipment.

Be aware that you must cover the costs of the return shipment, as Carry on Design does not pay for the return shipments from abroad.

 

All accurately returned products will be credited as a refund to the original purchaser’s PayPal account. In order to receive a refund the product you return must be in new, unused, and unworn condition with all the original packaging and garment tags still attached. New and unused means that there are no (make-up) marks on the item or any wear on the tags. Unused also means: no perfume scent or smell of smoke on any item. Please note that items that are damaged as a result of wear and tear are not considered to be faulty.

If you have received a Carry on Design article as a gift, you are allowed to exchange it within fourteen days. The new article must have the same price, or may be priced higher, provided you pay the difference. Furthermore you pay the added shipping costs plus customs levies/taxes and import or export duties.

Refund period

After the receipt of the goods by Carry on Design the money will be transferred to your PayPal account within a maximum of five working days.

PayPal handles payments on their own conditions. That is why it can take longer before the money will actually be refunded to your account. Carry on Design cannot be held responsible for this.

Responsibility for return shipment
Carry on Design is not responsible for your return shipment to us. As sender of the shipment, you are responsible for the actual delivery to our return shipment address. You must deliver the return package in correct fashion to the post office. If it cannot be established that a return shipment that has gone missing was transferred to the post office in the correct way, Carry on Design shall not be obligated to refund the product.

PRIVACY

Carry on Design respects your privacy. The information you provide through the website will only be used to process your order and to inform you about Carry on Design and its products.

LIABILITY

The liability of Carry on Design towards the purchaser shall be limited to the amount of the purchase price. Carry on Design shall never be liable for any loss of profits or goodwill or any other consequential damages.

LANGUAGE, APPLICABLE LAW AND FORUM

All correspondence with Carry on Design must take place in English or Dutch. The laws of The Netherlands will apply to all transactions.